ver the years we have found that the insurance repair process works very well for you, the customer who has suffered a loss. Your insurance adjuster and Sunrise have the same objective: to help you through this difficult time.
You are the boss. After a loss, especially a large one, you may be feeling overwhelmed, helpless or vulnerable. Most people’s lives are already extremely busy. An unexpected loss can be disruptive, chaotic and stressful. Take comfort in the fact that you have more control in this situation than you may think. The insurance repair process is designed to address your concerns, and to correct the problems caused by your loss. Your adjuster and contractor both work for you!
On every loss, you:
- Get to choose the contractor to perform the restoration work.
- Have control of the payment disbursements. Insurance drafts will have your name on them.
Three roles with the same goal. The insurance restoration process is a partnership between you, your insurance company and Sunrise – all with the same goal, which is to return things to normal as soon as possible.
Your adjuster can tell you that his/her job is to “make you whole,” within the coverage of your insurance policy. We will work with you and your adjuster to obtain an agreed scope of repairs quickly, at a fair price, approved in advance.
Our responsibility at Sunrise is to be the best restoration company we can be. We will listen to your concerns and provide professional service.
We are here to help you through the process and ease your burden.